Other Services We Offer

To our valued families, all home transfers have a transfer fee applied, pricing is from $50 AUD depending on location.

Travel Charges

We pride ourselves in wanting to help every pet owner that needs our service. Where possible, we will assist you.  Maryborough, Hervey Bay, Childers and Bundaberg are part of our normal service area.  Bundaberg and surrounding areas, we travel to three times a week being Monday, Wednesday and Friday only.

Memorial Urns

The way you may wish to remember your pet will be special to you. We have a large range of memorial urns and other options for keeping the memory of your pet close at all times.

After Hours

Our normal working hours are Monday – Friday 7.30 am to 4.00 pm and Saturday by appointment. Excluding public holidays.

Emergency staff are on call to provide a 24 hour service. An after hours fee will be charged for transfers and returns outside of normal business hours.

Our phones are answered 24 hours a day 7 days a week.

After hours call out fee’s apply, see below:

Local area only of Hervey Bay, Maryborough:

Monday to Friday: From 4.00pm – 7.59pm – $85.00, 8.00pm until 7.00am – $115.00 these prices are for Monday to Friday.

Saturday and Sunday:  $150

Childers, Bundaberg and surrounds:

After hours fee of $200.00 applies.

Larger Pets

Our licensed pet furnaces can cremate pets up to 100 kg. Larger pets over 50 kilos will incur a $50.00 surcharge, then an additional $4.00 per additional kilogram of weight, this is due to the extra time the furnace needs to process larger pets.

Viewings

We have a very tasteful viewing room at our crematorium if pet owners would like to say one last farewell to their special friend. Booking is very important so all families have the time they need to say good bye. A viewing fee of $60.00 is charged. You are also welcome to bring other fur friends to say their goodbye’s. Please contact us for details.

Exhumation Services

Some pet owners find it difficult to move when they may have much loved pets buried in their yard. Other pet owners initially choose a home burial and later decide that they would prefer to have their much loved pet cremated. We can assist by coming and exhuming your deceased pet and then providing an individual cremation service and returning the ashes back home to you. Pricing starts from $150.00.